Note! Personal access tokens can only be used for HTTPS Git operations. To solve this problem all we need to do is create a GitHub personal access token and use it instead of our GitHub password and a two-factor authentication code. Once we know what is causing the git run to fail, we can use it to solve the problem. So I know what caused this error message. In my case, this happened with me after I turned on a two-factor authentication (2FA) in my GitHub account. But I’m sure I’m using the correct username and password. It means that we are trying to use the invalid username or password. Password for Invalid username or password. Other applications may work differently.After enabling a two-factor authentication in my GitHub account, when I run the Git git push command it throws the following error message: For security reasons, the two-factor configuration is not backed up by the Google authenticator app. Note that even if you restore a backup of your old mobile device on a new device, you may still need to reconfigure two-factor authentication. If your old device is no longer working, use your recovery codes or the other recovery methods mentioned above. It will work even if you’re not connected to the network. If your old device is still functional, use the authenticator app on the old device to log in. If you change to a new mobile device, you will need to disable two-factor authentication and then re-enable using the new device. Please get in touch with us by emailing We can only disable two-factor authentication if we can verify your ownership of the account, which is not always possible. If none of these methods work for you, it is not guaranteed that you can regain access to your account. Choose “Get a code via SMS” when logging in. If you have set an SMS number, you can obtain a two-factor code via SMS. Here too, you will be asked for your password. If you have a valid CLI session on your computer, you can use the CLI to turn off two-factor authentication with the command heroku 2fa:disable.If you are logged into Dashboard in a browser, you can turn off two-factor authentication for your account on the Settings page. you lost your phone or it was wiped) and your recovery codes, you have 3 additional ways you can regain access: If for some reason you lose access to both your two-factor device (e.g. To get recovery codes, go to your account page and click View Recovery Codes. To prevent lock-out, always download recovery codes and store them in a safe place, and make sure your SMS number is up to date. If you encounter problems setting up SMS recovery, please send a note to you are locked out due to a two-factor issue, DO NOT reset your password. In that case, skip the SMS setup and be extra diligent when downloading and storing the recovery codes in a safe and accessible place. Note that Heroku may not be able to deliver messages to your phone number. Heroku will validate your phone number by sending an SMS with a setup code. SMS backup recovery by phone is strongly recommended to avoid losing access to your account. if your phone is wiped) and you don’t have access to your recovery codes (see below). An SMS can be sent to the phone number during login to recover access to your account in case you lose access to your authenticator app (e.g. Two-factor authentication is now enabled for your account.Īfter you have configured your smartphone authenticator app, Heroku will prompt you to add and validate a phone number. To validate your device, enter the 6-digit code displayed on your smartphone. Scan the barcode shown on the Dashboard page with the downloaded authentication app. We recommend Google Authenticator or Authy but other alternatives work too. You can enable two-factor authentication on your Dashboard account page by clicking the Enable two-factor authentication button and following the on-screen instructions.ĭownload an authenticator app for your smartphone. Enabling two-factor authentication will log you out of all but the current session and re-generate your API key.
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